Intake CareFlow
How a new referral becomes an enrolled PRP client.
8 stepsOpen Intake Hub
Step 1
Referral Received
Hospital, HRA, family, or self-referral lands in the queue.
Step 2
Capture Documents
Camera scans driver's license + insurance card; Aria vision OCR auto-fills.
Step 3
Aria Intake Interview
Conversational Q&A with patient or coordinator fills demographics & goals.
Step 4
Eligibility Verified
ePACES check confirms Medicaid / payer coverage for H2017 billing.
Step 5
Clinical Triage
Working diagnoses, risk screen, presenting concerns documented.
Step 6
Goals & Care Team
Recovery goals captured in client voice; clinician assigned.
Step 7
Consents Signed
Treatment, HIPAA, and AI-assist consents e-signed.
Step 8
Enroll → PRP CareFlow
Client enrolls and is routed to their first clinical session.
Referral Received
Hospital, HRA, family, or self-referral lands in the queue.
OwnerIntake Coordinator
SLA< 48h
Auto-fillAria OCR
Capture Documents
Camera scans driver's license + insurance card; Aria vision OCR auto-fills.
OwnerIntake Coordinator
SLA< 48h
Auto-fillAria OCR
Aria Intake Interview
Conversational Q&A with patient or coordinator fills demographics & goals.
OwnerIntake Coordinator
SLA< 48h
Auto-fillAria OCR